Refund Policy

Anomalyda is operated by Blackthorn Visions Ltd. See our Terms of Service for full contact details. We want every purchase to feel low-risk and fair.

1. 14-day money-back guarantee

We offer a 14-day no-questions-asked refund on first-time purchases of digital courses and products. If you are not satisfied, you can request a full refund within 14 days of your order date.

You do not need to give a reason. We may offer an optional feedback field so we can improve the product, but it is never required.

2. How to request a refund

Our order process is handled by Paddle, who acts as the Merchant of Record for all Anomalyda purchases and processes refunds on our behalf.

You can request a refund in two ways:

• Use the Paddle buyer portal at paddle.net and look up your order with the email you used at checkout.
• Or email us at ida@blackthornvisions.com with your order ID or the email used at checkout, and we will process the refund through Paddle.

Refunds are returned to the original payment method. Depending on your bank or card provider, the credit can take a few business days to appear.

3. When refunds may be declined

We may refuse or limit refunds where we reasonably believe there is abuse, fraud, repeated refund misuse, unauthorized sharing, scraping, copying of paid content, chargeback abuse, or other breach of our Terms of Service.

4. Subscriptions and renewals

If we offer subscriptions in the future, you can cancel through the Paddle buyer portal or your account area at any time. Cancelling stops future renewals. It does not automatically refund past billing periods unless mandatory law or the specific product terms require it.

5. Your statutory rights

If you are a consumer resident in the EU/EEA or another jurisdiction with mandatory consumer protection rights, this voluntary refund policy does not limit those rights. For digital content delivered online, your statutory right of withdrawal may be affected once delivery or access begins, where the law allows and you have given any required prior consent at checkout. See our Terms of Service for full details.

6. Contact

Questions about a refund? Email ida@blackthornvisions.com. For how we handle your data, see our Privacy Policy.